Shipping & Delivery
How much does shipping cost?
Delivery is 100% free on all power appliances and equipment delivered within the United Kingdom. There are no surprise freight surcharges or handling fees.
How long will it take for my order to arrive?
Orders are processed within 1 to 2 business days. Transit time is typically 2 to 4 business days across the UK. Heavy freight items (like commercial mowers) include lift-gate delivery directly to your property.
Returns & Refunds
What is the ApplianceNest return policy?
We provide an industry-leading 90-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 90 days of delivery in original condition for a complete refund.
How quickly are refunds processed?
Once your return is inspected at our South Carolina warehouse, refunds are issued back to your original payment method within 3 to 5 business days.
Equipment & Factory Warranties
Are your products brand new with factory warranty?
Yes! All equipment sold on ApplianceNest is 100% brand new, authentic, and covered by official manufacturer warranties against defects.
How can I contact customer support?
You can reach our team directly by phone at +1 770-548-1204 or by email at support@appliancenest.shop, Monday through Friday, 9:00 AM to 6:00 PM EST.